Mall Gift Cards
For the past several years, CBL & Associates Properties, Inc. has supported a center-wide gift card in partnership with American Express. While shoppers have enjoyed this service, we also recognize that the gift card program has evolved over time. Consumers now have a multitude of choices for card selection, including store gift cards. With advanced technology, shoppers are also taking advantage of mobile and web-based gift cards. Because of these changes, we have made the decision to discontinue selling the CBL Mall Gift Cards, effective immediately.
Questions or Comments? Email us at email@example.com.
Frequently Asked Questions
Q: Is the Mall Gift Card still valid?
A: Absolutely, the funds are still active on all cards and are still accepted at any U.S. retailer that accepts American Express.
Q: My card was lost or stolen, can you assist?
A:Please call American Express immediately at 1.877.297.4438. You will need to provide the Gift Card number and other identification information. If records show that there are still available funds remaining on the Gift Card, American Express will cancel the original Gift Card and send you a replacement Gift Card with a dollar value equal to the available funds on your original Gift Card at the time you notified them that it was lost or stolen. Please note that refunds will not be issued for any amount that is debited from your lost, stolen or improperly used Gift Card prior to the time you notify them. Please note that American Express does reserve the right to decline the issuance of a replacement card if sufficient information is not provided at the time of the call or based on additional criteria.
Q: Is the Mall Gift Card still available?
A: Based on consumer feedback, the shopping center has chosen to promote the stores' product as a fee-free option for gifting.
Q: Where is the Mall Gift Card accepted?
A: The Mall Gift Card can be used at any U.S. merchant that accepts American Express (including Puerto Rico and the U.S. Virgin Islands), inside or outside of the shopping center (including other CBL locations).
Q: Is the Mall Gift Card accepted in Canada, Mexico or anywhere other than a U.S. location?
A: No, the Mall Card is only accepted in the U.S. (including Puerto Rico and the U.S. Virgin Islands).
Customer Service Number: 1.800.263.5206